Bill > SB603

This bill establishes comprehensive regulations for individuals and businesses providing paid services related to veterans benefits, aiming to protect veterans from potential exploitation. The legislation prohibits compensation for merely referring veterans to benefits services and requires written agreements that clearly outline service terms, with compensation strictly limited to a maximum of five times the monthly increase in benefits awarded. The bill mandates that service providers cannot charge initial fees, guarantee specific benefits outcomes, or receive excessive compensation. Providers must disclose that their services are not affiliated with official government veterans organizations and are not necessarily free. Additionally, the bill imposes strict requirements on handling veterans' personal information, including prohibiting the use of international call centers, preventing unauthorized access to personal login information, and mandating background checks for anyone accessing veterans' sensitive data. Violations of these provisions will be considered unfair or deceptive practices under existing consumer protection laws. The bill defines key terms such as "compensation," "person," and "veterans benefits matter" to provide clarity and scope to the regulations. Importantly, the law is designed to protect veterans while not interfering with existing contracts or impacting federally accredited representatives, and it is set to take effect on July 1, 2077.

Business and Industry, Government Affairs

https://www.capitol.hawaii.gov/session/measure_indiv.aspx?billtype=SB&billnumber=603&year=2026