Bill > SB965

This bill amends Hawaii's towing regulations by adding new requirements for towing companies. Specifically, towing companies will now be mandated to have an on-site automated teller machine (ATM) in addition to their existing requirement to accept cash, credit, and debit card payments. The bill prohibits towing companies from directing customers to use an ATM instead of accepting direct credit or debit card payments. The legislation introduces a significant penalty for non-compliance: if a towing company fails to meet these payment requirements, they will be prohibited from charging any fees for their towing services, effectively reducing their charge to $0. The bill maintains existing regulations about maximum towing charges, such as a $75-$85 base tow fee, additional mileage charges, and storage fees, while adding this new consumer protection mechanism to ensure more accessible payment options for vehicle owners. The new regulations will take effect on January 1, 2026, and do not impact any rights, penalties, or proceedings that occurred before this date.

Transportation and Infrastructure

https://www.capitol.hawaii.gov/session/measure_indiv.aspx?billtype=SB&billnumber=965&year=2025