Bill > SB1108

This bill aims to enhance the role of the Office of the Ombudsman in addressing complaints within Hawaii's child welfare system by requiring specialized training for all ombudsman employees, mandating quarterly public reporting of complaints, and ensuring that families and caregivers are informed about their right to file complaints. Specifically, the bill requires ombudsman staff to complete three training sessions by December 2026, covering best practices, trauma-informed approaches, and diversity, equity, and inclusion. The Office of the Ombudsman must publish quarterly reports on their website detailing the number, nature, and disposition of complaints related to the Child Welfare Services Branch. Additionally, the Child Welfare Services Branch must notify birth families, children, and resource caregivers about their ability to file complaints with the ombudsman when a case is first established and when they make an initial complaint. The bill is rooted in recommendations from the Malama Ohana Working Group, which sought to transform Hawaii's child welfare system to be more responsive, trauma-informed, and community-oriented. To support these efforts, the bill also appropriates funds for the required training and is set to take effect on July 1, 2025.

Government Affairs

https://www.capitol.hawaii.gov/session/measure_indiv.aspx?billtype=SB&billnumber=1108&year=2026