Bill > HB890

This bill establishes the Ombudsman's Office for Condominium Associations within the Department of Commerce and Consumer Affairs to address systemic problems in condominium governance. The ombudsman will serve as a neutral resource for condominium unit owners, boards, and management, with powers to investigate disputes, provide guidance, and resolve conflicts without excessive legal expenses. The office will be staffed by a legally trained ombudsman and complaints and enforcement officers, and will be funded by the condominium education trust fund. Key responsibilities include receiving and investigating complaints, ensuring compliance with condominium laws and governing documents, maintaining dispute resolution data, and providing an alternative to costly legal proceedings. The bill also amends various sections of Hawaii's Condominium Property Act to integrate the ombudsman's role, including giving the office the authority to remove board members who commit misconduct, impose fines, and provide advisory opinions. The ombudsman will be required to submit an annual report to the legislature detailing the types of disputes received and recommendations for improving condominium dispute resolution. The new office aims to reduce litigation, protect unit owners from retaliation, and provide a more accessible and affordable method of addressing condominium-related conflicts.

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https://www.capitol.hawaii.gov/session/measure_indiv.aspx?billtype=HB&billnumber=890&year=2026