Bill > A03928

This bill, nicknamed the "Click to Cancel Act," amends the New York General Business Law to enhance consumer protections for automatic renewals, continuous service offers, and subscription services. The bill requires businesses to provide clear and conspicuous notices about renewal terms, cancellation policies, and pricing, with specific requirements depending on the type of service. For offers with free trials lasting more than 31 days, businesses must send a notification 3-21 days before the renewal deadline, including instructions on how to cancel. For annual or longer subscriptions, businesses must notify consumers 15-45 days before the renewal deadline. The bill also mandates that consumers must be able to cancel subscriptions through the same medium they used to sign up, such as online or by phone, and provides additional protections for fee changes by requiring businesses to notify consumers 7-30 days before any price increase and provide clear cancellation instructions. These provisions aim to make it easier for consumers to understand and exit subscription services, preventing unexpected charges and improving transparency in automatic renewal practices.

Business and Industry, Housing and Urban Affairs

https://www.nysenate.gov/legislation/bills/2025/A3928