Bill > S05615

This bill, known as the "click to cancel act," proposes changes to New York's General Business Law to provide consumers with more transparent and accessible options for canceling automatic renewals, continuous service offers, and subscriptions. The bill requires businesses to provide clear and conspicuous acknowledgments that include cancellation policies and instructions, with specific requirements for different scenarios. For subscriptions with free trials longer than 31 days, businesses must send a notice 3-21 days before the renewal deadline, explaining how to cancel. For annual or longer-term subscriptions, businesses must notify consumers 15-45 days before the cancellation deadline. The bill also mandates that consumers must be able to cancel subscriptions through the same medium they originally accepted the offer (e.g., online or by phone), and businesses must provide a toll-free number for phone-based subscriptions. Additionally, if a business plans to change the fee for an existing subscription, they must provide a clear notice 7-30 days before the change, explaining the new fee and how to cancel. These provisions aim to give consumers more control over their subscription services and make cancellation processes more straightforward and transparent.

Business and Industry

https://www.nysenate.gov/legislation/bills/2025/S5615