Bill > HB1027

This bill establishes a Workgroup to Study Implementation of an Expanded 3-1-1 Nonemergency System, which will consist of 12 members including two senators, two delegates, several state agency secretaries, representatives from public safety answering points, telecommunications, and municipal organizations. The Workgroup, to be chaired by the Secretary of Information Technology, will review a previously completed study and examine various aspects of 3-1-1 services, including existing services in Maryland and other jurisdictions, best practices, potential limitations, and strategies for developing an expanded statewide system. Members will not receive compensation but can be reimbursed for expenses. The Workgroup is required to develop a comprehensive plan for implementing an expanded 3-1-1 nonemergency system, which allows residents to access non-urgent municipal services through a single, easy-to-remember telephone number. By November 1, 2025, the Workgroup must submit its findings and recommendations to the Governor and General Assembly. The bill will take effect on June 1, 2025, and remain in effect until June 30, 2026, after which it will automatically be abrogated.

Education, Health and Social Services

https://mgaleg.maryland.gov/mgawebsite/Legislation/Details/HB1027?ys=2025RS