Bill > H1278

This bill establishes comprehensive protections and requirements for wheelchair repairs, particularly for complex rehabilitation technology (CRT) wheelchairs, which are specialized mobility devices individually configured for users with specific medical needs. The legislation requires authorized wheelchair dealers to provide timely repairs within ten business days, maintain accessible communication channels for repair requests, and respond to repair inquiries within one business day. Manufacturers must have inventory or written subcontracts to ensure repair parts are available, with specific contract requirements including contact information, contract terms, and shipping provisions. The bill also mandates that various health insurance providers, including Medicaid, managed care organizations, and private health plans, cannot require pre-authorization for wheelchair repairs unless the original prescription is more than five years old. Consumers are given the right to pursue legal action for damages if these repair requirements are not met, with the potential to recover twice the amount of their pecuniary loss, court costs, and attorney fees. The legislation aims to protect wheelchair users by ensuring they can quickly and efficiently maintain their essential mobility devices, with the Attorney General empowered to create rules for implementing and enforcing these consumer protections.

Business and Industry, Labor and Employment

https://malegislature.gov/Bills/194/H1278