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Bill > H4358


MA H4358

MA H4358
Relative to wheelchair repair requirements and consumer protection


summary

Introduced
08/07/2025
In Committee
08/07/2025
Crossed Over
Passed
Dead

Introduced Session

194th General Court

Bill Summary

Relative to wheelchair repair requirements and consumer protection

AI Summary

This bill introduces comprehensive provisions to protect wheelchair users, particularly those with complex rehabilitation technology wheelchairs (CRT wheelchairs), which are specialized mobility devices customized for individual users with specific medical needs. The legislation establishes several key requirements for authorized wheelchair dealers, including timely repairs (within ten business days), maintaining accessible communication channels for repair requests, and responding to repair inquiries within one business day. Dealers must also order necessary repair parts within three business days and have inventory or written subcontracts to ensure parts availability. The bill expands consumer protections by allowing individuals to pursue legal action for damages, with courts potentially awarding twice the pecuniary loss plus legal fees. Additionally, the bill mandates that various health insurance providers, including Medicaid, managed care organizations, and health plans, cannot require pre-authorization for wheelchair repairs unless the original prescription is more than five years old. The Attorney General is empowered to create rules and regulations for implementing and enforcing these provisions, which aim to ensure prompt, reliable wheelchair repair services and reduce bureaucratic barriers for individuals with mobility disabilities.

Committee Categories

Budget and Finance

Sponsors (23)

Other Sponsors (1)

Joint Committee on Consumer Protection and Professional Licensure (Joint)

Last Action

Bill reported favorably by committee and referred to the committee on House Ways and Means (on 08/07/2025)

bill text


bill summary

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bill summary

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bill summary

Document Type Source Location
State Bill Page https://malegislature.gov/Bills/194/H4358
BillText https://malegislature.gov/Bills/194/H4358.pdf
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