Bill > H100

This bill establishes the Massachusetts Digital Navigation Commission to study and address digital access inequities across the state. The commission will consist of 23 members representing various state agencies, community organizations, and two digital navigator service recipients. The commission's primary objectives include examining how digital navigation services can meet residents' needs, exploring the broader social and health impacts of digital navigation, identifying opportunities for state agency support, investigating funding mechanisms for digital navigators, developing qualifications and standards for a potential statewide digital navigator credentialing program, and collecting data on existing regional digital navigation initiatives. Digital navigators are defined as trusted guides who provide individualized support to help community members access affordable connectivity, devices, and develop digital skills. The commission is required to file a comprehensive report with recommendations and potential legislation within one year of the statute's effective date, with all appointments to be made within 30 days and the first commission meeting to occur within 60 days of the effective date. The goal is to create a structured approach to improving digital access and literacy across Massachusetts, particularly for underserved populations.

Business and Industry

https://malegislature.gov/Bills/194/H100