Bill > A07465

This bill amends the Mental Hygiene Law to establish and expand the Independent Developmental Disability Ombudsperson Program in New York state. The program is designed to support individuals with developmental disabilities by creating a comprehensive service delivery structure that includes a toll-free hotline, an interactive website, and multiple access points (in-person, telephone, and email) for individuals to receive assistance. The ombudsperson program will have six key responsibilities: establishing a statewide service structure, investigating and resolving complaints related to developmental disability services, helping individuals navigate complex paperwork and processes, assisting with filing and preparing appeals, tracking problems and inquiries encountered by individuals, and educating people about their rights and responsibilities regarding developmental disability services. The bill also specifies that only domestic non-profit corporations can submit proposals to run the program, and entities currently receiving funding from the Office for People with Developmental Disabilities are excluded from consideration. Additionally, the bill updates terminology from "ombudsman" to "ombudsperson" throughout the text, emphasizing a more inclusive language approach. The act will take effect 180 days after becoming law and will apply to all policies and contracts issued or modified after that date.

Health and Social Services

https://www.nysenate.gov/legislation/bills/2025/A7465