Bill > A07465

This bill amends the Mental Hygiene Law to expand the duties of the independent developmental disability ombudsperson program, which assists individuals with developmental disabilities in accessing services and protecting their rights. The program will now be based in New York State and must offer a toll-free telephone hotline, an interactive website, and in-person, telephone, and email access to staff or volunteers. Its responsibilities will include helping individuals navigate and complete processes to access services, assisting with filing and preparing appeals, resolving problems encountered, and educating individuals about their rights and responsibilities related to services. The bill also mandates that notices and materials from service providers must include the ombudsperson program's contact information and requires the program to submit an annual report to state officials and post it online, summarizing its work and recommending solutions for systemic issues.

Health and Social Services

https://www.nysenate.gov/legislation/bills/2025/A7465