Bill > A565

This bill, known as the "Joe Piscopo Utility Emergency Call Center Act of 2025," mandates that electric and gas public utilities, which are companies that provide electricity or gas to customers, must ensure that at least 40 percent of their emergency call center operations are located within New Jersey. An emergency call center is defined as a facility or operation where workers handle phone calls, emails, or other electronic communications to assist customers, especially during emergencies. This requirement aims to keep a significant portion of these critical customer service functions within the state.

Transportation and Infrastructure

https://www.njleg.state.nj.us/bill-search/2026/A565