Bill > H1255

This bill, concerning audio recordings and written transcripts of calls made to the 911 emergency system in Massachusetts, establishes that the audio recording of a 911 call is considered private data for the individual making the call, meaning it's not publicly accessible. However, a written transcript of that same call is considered public information and can be requested, with the requester responsible for the actual cost of transcription and any other preparation fees. While the audio recording itself cannot be released without the caller's written consent or a court order that finds public interest outweighs individual privacy, it can be shared with law enforcement agencies for investigations and used for public safety and emergency medical services training. Importantly, this restriction on releasing audio recordings does not apply to law enforcement personnel investigating a case where the 911 call is relevant.