summary
Introduced
01/23/2017
01/23/2017
In Committee
01/23/2017
01/23/2017
Crossed Over
Passed
Dead
12/31/2018
12/31/2018
Introduced Session
190th General Court
Bill Summary
For legislation relative to human contact with state agencies. State Administration and Regulatory Oversight.
AI Summary
This bill requires that any electronic answering service used by a state agency must provide callers with the option to speak with a live operator during regular business hours, regardless of any other laws to the contrary.
Committee Categories
Government Affairs
Sponsors (1)
Last Action
Accompanied a study order, see H4481 (on 05/10/2018)
Official Document
bill text
bill summary
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bill summary
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bill summary
Document Type | Source Location |
---|---|
State Bill Page | https://malegislature.gov/Bills/190/S1769 |
Bill | https://malegislature.gov/Bills/190/S1769.pdf |
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