Bill

Bill > A1296


NJ A1296

NJ A1296
Requires State department, agency, authority, or instrumentality thereof to provide link on its website for members of public to submit complaints.


summary

Introduced
01/14/2020
In Committee
02/24/2020
Crossed Over
02/24/2020
Passed
Dead
01/11/2022

Introduced Session

2020-2021 Regular Session

Bill Summary

This bill requires each State government department, agency, authority, or instrumentality thereof to make available on a prominent location on its Internet site a link to allow any member of the public to submit a complaint to the State entity. Under the bill, the complaints could be concerning that entity's performance, customer service, or similar matter of interest to the entity. The head of the State entity would periodically review the complaints received through the website, and would be required to assess in what manner appropriate actions may be taken to remedy matters that caused the complaint.

AI Summary

This bill requires each state government department, agency, authority, or instrumentality to make available on its website a prominent link that allows members of the public to submit complaints about the entity's performance, customer service, or other matters of interest. The head of the state entity must periodically review the complaints received and assess how to appropriately address the issues that led to the complaints.

Committee Categories

Government Affairs

Sponsors (8)

Last Action

Received in the Senate, Referred to Senate State Government, Wagering, Tourism & Historic Preservation Committee (on 02/24/2020)

bill text


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