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Bill > S2214
NJ S2214
NJ S2214Requires State department, agency, authority, or instrumentality thereof to provide link on its website for members of public to submit complaints.
summary
Introduced
03/16/2020
03/16/2020
In Committee
03/16/2020
03/16/2020
Crossed Over
Passed
Dead
01/11/2022
01/11/2022
Introduced Session
2020-2021 Regular Session
Bill Summary
This bill requires each State government department, agency, authority, or instrumentality thereof to make available on a prominent location on its Internet site a link to allow any member of the public to submit a complaint to the State entity. Under the bill, the complaints could be concerning that entity's performance, customer service, or similar matter of interest to the entity. The head of the State entity would periodically review the complaints received through the website, and would be required to assess in what manner appropriate actions may be taken to remedy matters that caused the complaint.
AI Summary
This bill requires each State government department, agency, authority, or instrumentality to provide a prominent link on its website that allows the public to submit complaints about the entity's performance, customer service, or other matters of interest. The head of the State entity is required to periodically review the complaints received through the website and assess appropriate actions to remedy the issues that caused the complaints.
Committee Categories
Government Affairs
Sponsors (1)
Last Action
Introduced in the Senate, Referred to Senate State Government, Wagering, Tourism & Historic Preservation Committee (on 03/16/2020)
Official Document
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| State Bill Page | https://www.njleg.state.nj.us/bill-search/2020/S2214 |
| BillText | https://www.njleg.state.nj.us/Bills/2020/S2500/2214_I1.HTM |
| Bill | https://www.njleg.state.nj.us/Bills/2020/S2500/2214_I1.PDF |
| BillText | https://www.njleg.state.nj.us/2020/Bills/S2500/2214_I1.HTM |
| Bill | https://www.njleg.state.nj.us/2020/Bills/S2500/2214_I1.PDF |
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