Bill > A990

Introduced Session

This bill requires electric power suppliers and gas suppliers (energy suppliers) to provide, in addition to all other requirements under current law, the phone number and website for filing complaints with the Board of Public Utilities, Division of Customer Assistance (BPU), and an explanation of the practice known as "slamming," which is the unauthorized change of a customer's electric power supplier or gas supplier, with customer contract summaries. The bill also requires energy suppliers, electric power utilities, and gas utilities to provide, in addition to all other requirements under current law, the phone number and website for filing complaints with the BPU on customer bills. The bill also requires the BPU to publish on its website, on a quarterly basis, a detailed report regarding customer complaints that does not include the names or other personal information of the customers who complained, but includes the names of the electric and gas public utilities, energy suppliers, private aggregators, and energy agents against which the complaints were filed.

AI Summary

Committee Categories

Daniel Benson (D)*,  Robert Karabinchak (D)*,  Verlina Reynolds-Jackson (D)*,  Shanique Speight (D),  Benjie Wimberly (D), 

Introduced, Referred to Assembly Telecommunications and Utilities Committee (on 01/11/2022)

Official Document