Bill

Bill > A1749


NJ A1749

NJ A1749
Requires electric, gas, and water public utilities to disseminate outage information to customers through autodialed telephone call, text message, and electronic mail alert service.


summary

Introduced
01/13/2026
In Committee
01/13/2026
Crossed Over
Passed
Dead

Introduced Session

2026-2027 Regular Session

Bill Summary

This bill requires an electric, gas, and water public utility (utility) to develop and implement a plan to disseminate information concerning service outages through an autodialed telephone call (robocall), text message, and electronic mail alert service, using the customer contact information on record with the utility. The robocall, text message, and electronic mail alert service is to be maintained by the utility and is to disseminate information such as the location and estimated length of the service outage, contact information for the utility and emergency services, information on how to report any other service problem related to the service outage, and any relevant updates as the situation to address the service outage progresses. The bill allows appropriate State, county, and municipal entities to disseminate information made available by the utilities through their own robocall, text message, and electronic mail alert services.

AI Summary

This bill requires electric, gas, and water public utilities to create and use a system to inform customers about service outages. This system will use automated phone calls (often called "robocalls"), text messages, and email alerts, utilizing the contact information the utility already has on file for each customer. The alerts must include details like where the outage is, how long it's expected to last, and contact information for the utility and emergency services, along with instructions on how to report related problems and any updates. A "service outage" is defined as a disruption of service that is outside the utility's control, excluding situations where service is cut off due to non-payment. Additionally, state and local emergency management agencies are permitted to share the outage information provided by the utilities through their own alert systems.

Committee Categories

Transportation and Infrastructure

Sponsors (3)

Last Action

Introduced, Referred to Assembly Telecommunications and Utilities Committee (on 01/13/2026)

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