Bill > SB145

This bill modifies Colorado's consumer protection laws to strengthen requirements for online cancellation of automatic renewal contracts. The bill expands the definition of "consumer" to include any person acquiring goods or services and introduces the concept of "one-step online cancellation," which means providing an immediate, unobstructed method for consumers to terminate a contract online. Businesses offering automatic renewal contracts must now provide a simple, easily accessible cancellation mechanism, specifically including a one-step online cancellation link that is prominently displayed and available after a reasonable authentication process. If a consumer requests cancellation online, businesses can display a discounted offer or retention benefit, but must simultaneously provide a direct link to cancel and must promptly process the cancellation without obstruction. The bill also grants the Attorney General authority to adopt rules for implementing these requirements. The new provisions will take effect in February 2026 and apply to automatic renewal contracts offered or renewed after that date, ensuring consumers have a straightforward way to cancel subscriptions or services without unnecessary barriers.

Business and Industry

https://leg.colorado.gov/bills/sb25-145