Bill

Bill > SB309


WI SB309

WI SB309
Immunity for 911 call centers and dispatchers that transfer callers to the national 988 Suicide and Crisis Lifeline.


summary

Introduced
06/04/2025
In Committee
10/10/2025
Crossed Over
10/14/2025
Passed
11/03/2025
Dead
Signed/Enacted/Adopted
11/03/2025

Introduced Session

2025-2026 Regular Session

Bill Summary

AN ACT to create 256.35 (7) (c) of the statutes; relating to: immunity for 911 call centers and dispatchers that transfer callers to the national 988 Suicide and Crisis Lifeline.

AI Summary

This bill provides legal protection for 911 call centers and dispatchers when they transfer callers experiencing a mental health crisis to the national 988 Suicide and Crisis Lifeline. A "public safety answering point" (PSAP) is the official term for a 911 call center that receives emergency calls. Under this proposed legislation, these call centers and their dispatchers would be shielded from civil lawsuits that might arise from transferring a caller to the 988 Lifeline, which is a national mental health crisis support service. The immunity would generally apply to any potential negative outcomes that could occur as a result of the transfer, which aims to encourage 911 operators to seamlessly connect individuals in mental health distress with specialized crisis counseling resources. This bill recognizes the importance of supporting individuals experiencing mental health emergencies and provides legal safeguards for emergency communication professionals facilitating access to critical mental health support services.

Committee Categories

Health and Social Services

Sponsors (19)

Last Action

Representative Brown added as a cosponsor (on 03/06/2026)

bill text


bill summary

Loading...

bill summary

Loading...
Loading...